Today we want to talk about what it resembles being a leader in the OKC Home Health market. Our account management group is just one of the very best in the state. We keep our team lean, with just 4 account managers, however we keep our expectations high. We anticipate every account supervisor to generate at the very least 20 Medicare per month. Why do we have such high assumptions? The reason why is due to the fact that we desire our team to not simply function tough however job wise. We want them to flourish monetarily and also if they have families to be able to take care of their households without having to fret paycheck to income..
Nonetheless, it’s not almost the amount of Medicare recommendations they can generate. It’s about how they work, just how they deal with individuals, how they stay constant, exactly how they go the extra mile for their company accounts yet additionally for their personal life. We want our team to be leaders. Most individuals view a leader as someone with authority, somebody who can get a group of individuals to follow them. We see leaders as servants, as being that person that does the grunt work when no one else is looking. We not just want our account managers to operate this method, but we expect each team member throughout Restore Home Health as well as particularly any individual operating in the OKC Home Health region to function and operate this way..
Here are some qualities we look for when we ask our account administration group in the OKC Home Health location to be excellent leaders. We initially ask that they be consistent. Consistency is so important since in a way people interpret consistency with stability and dependability. We ask that our account managers be straightforward with themselves and also work each day as if they are representing themselves for a higher calls. We ask that they appear to their big accounts and little accounts on certain days so their accounts and centers know that they can rely on them. We ask that they maintain their lorry and personal picture constant as well as to take pride in what they do. The factor this is so vital is because a lot of business occasionally start to get relaxed and also careless in the way they treat their accounts as well as also their individual lives. Our team believe we operate with a greater calling and want our account supervisors to run in this way. One way they can do this as well as to be a great leader is to be consistent..
The next thing we ask and also search for in our account supervisors is to be a person that does the hard work, the dirty work, the job that no person intends to do when no one is looking. This is such an essential thing because our account supervisors are offered a lot of flexibility and also operating in a manner of excellence not just benefits them in their job but expands as well as develops their personality in their personal life. When living life this way, by doing the tough thing and also appropriate point when no person is looking starts to build interior self-confidence as well as develops with themselves a consistent pattern. Our account supervisors begin to trust themselves much more, and also when you can trust yourself as well as go that added mile, after that it normally hemorrhages into exactly how you operate with other people, including your work. This is something we expect as well as locate very important, to do the difficult thing when no person is looking..
Another thing we anticipate as well as search for from our account supervisors is how do they treat themselves and also just how do they treat other individuals? We desire our group to constantly stroll in with confidence, to walk in with a smile, to look individuals in the eye, to treat whoever they are talking with as if they are the only ones that matter. This could appear obvious yet a lot of account supervisors with other business lack around which consequently limits the amount of organisation they are able to produce. We desire our individuals to be individuals that are a light, due to the fact that a lot of the case supervisors, medical professionals, medical facilities, nursing facilities as well as helped living homes are in constant tension and pressure. We believe being a good leader is the way you hold yourself and also the method you communicate and deal with other individuals..
In the OKC Home Health market it’s exceptionally affordable so these things simply stated are critical in separating themselves from the various other average joe. Ultimately, to be a great leader in the OKC Home Health market as well as in the home health market generally is to be people that serve. Sound unusual right? However, we desire our team to be servant leaders. Our team believe this is real mark of what being a great leader is. We anticipate and also hold our account managers to the requirement of running as a slave, this suggests going out of the method to provide lunches, paperwork, references or anything else that reveals a level of servanthood to their accounts and their team that they deal with. We believe this is essential due to the fact that when operating as a servant and also developing into a servant-leader, the focus comes from you. It ends up being about other individuals. We want our group to be concerned as well as take obligation for other individuals and also to help and also offer anyhow they can. This not just develops depend on yet likewise constructs a feeling of giving back in a natural way. This starts to boost our team’s personal lives and also their job lives. Being a servant-leader is a big component to what we do in the OKC Home Health location and throughout all of Oklahoma..
These are something that below at Restore Home Health we locate vital for account management team to do. We want them to thrive not just in their work however in their individual lives. We also desire the accounts as well as centers we deal with to feel better after we call them. Being a leader is not hard, but it takes practice. We have actually seen our OKC Home Health division do this and also have actually seen our team progress as a result of it.