OKC Home Health companies are seemingly a diamond a dozen. Everybody kind of offers the same thing. They say the same thing. It becomes so repetitive. The accounts that I visit within OKC Home Health are places like hospitals, surgery centers, skilled nursing facilities, long term and assisted living. The consensus I get from those places is that your kind of all in the same category. What makes you different? How can you stand out?
You know you can have red solo cups. Everybody knows what they are, you know they hold the same volume. You can put the same liquid and two different cups, but at the end of the day, it’s the same liquid. It’s the same volume. It’s the same exact cup. Why would one person choose one cup over the other? It shouldn’t matter where it matters. Are those key differentiation how somebody can differentiate their OKC Home Health? They’re red solo cup for an account or a relationship or a decision maker. How they can make a difference. Make a change, and it’s all for the patient there, their rehab, their prognosis, anything like that. What it comes down to is how those OKC Home Health companies can really affect, change or implement change through various strategies or tactics. Anything like that. So, warn that big differentiation that Restore OKC Home Health offers our patients is something that’s called free store connect.
Now Restore Connect is a medical device that helps patients keep communication open fluid consistent with so many different faculties or categories of rehabilitation. So, whether the patient I once they’re qualified and we’ll talk about what those qualifiers mean and how to do that. But basically, if a patient is discharged from a facility, they have the among other qualifiers, they can become qualified for a restore connect. Like I said, Restore Connect is a two-way communication device way can keep communication open and fluid between the primary care physician family members. We can help set up durable medical equipment through the device. Now this device is operated through restore home health. They have patients have the access 24 hours a day, seven days a week and, yes, 365 days a year. They can hit a button if they need something and reach out to a medically trained and licensed social worker. There’s a huge plus to that because patients, whenever they need help while they’re at home recovering from a hip surgery or recovering from pneumonia, whatever, whatever it is. Whatever that prognosis is on, how to get better gain that strength and stability to get home. They have a medically trained and licensed social worker at their disposal. So, if at 2 a.m. they want to talk to their son in New York City, they can. If they, for some reason need to reach out to us as their clinician as their home health provider, they can. They hit a button. They can reach out to a social worker. That social worker is kind of a one-point communicator one-point liaison to help that patient with anything that they need. Now we talked about red solo cups, so way have the same. Yes, we are the same. We have skilled nursing. We have physical therapy, occupational therapy, speech therapy here in OKC Home Health we have nurses that can help with wound care way Have home health aide’s way have a lot of things that are very similar. I wouldn’t say the same, but we have a lot of categories or disciplines that we can offer that allow us to offer patient care. Differentiators air this. There’s a few of them. So, the 1st 1 is that restore Connect. Um, we have home health aides. That and those are things that we add to that red solo cup. Those are things that help us differentiate ourselves in a heavily saturated industry.
We have a few other things that will talk about here in the later, later conversation about what differentiates us in our own industry. So back to restore connect. So, we’ve talked about what a few things of what can happen waken get community. We keep communication open and fluid to our nurses into our, um, two are clinicians. Um, another thing is, what it does is it pushes medication reminders. So oftentimes, when patients are released from any facility that we work with, that we that we get a referral from, we help them keep a strict medication regimen and sometimes that can be more easily said than actually performed when we say medication reminders. What that looks like is this. When our nurses go out and do a start of care visit way, try to get every patient who qualifies. Qualified for restore connect, if they qualify, will set up Restore connect either on their wrist or around their neck as a lanyard, and were able to set that up so that way is medically trained and licensed. Social workers here in OKC Home Health can reach out to whatever patient, whatever patient that is. You know John Smith, Betty Sue. Whoever that is, we’re able to reach out and say, Hey, good morning, Miss Betty Sue. It’s you know its own. So, from restore Connect, it’s time to take your ex medication. Or later in the day we could take your you know Hey, it’s time to take your why medication. So, by creating a reminder call from social workers, we create medication compliance. Obviously, with compliance for healthcare, we minimize so many so many uncertainties or so many risks involved with re admissions to hospitals.
First and foremost is re admissions to hospitals by allowing us to send medication reminders. It allows us to send those reminders to those patients. It helps create compliance. Our patients stay home longer. They stay home healthier. They stay home and are following the protocol, or the orders dictated by their primary care physician. So, recap. So far, we have, um, on call medically trained and licensed social workers. We have medication reminders. Help reduce readmission’s of our patients here for our OKC Home Health. Of course, another option or another avenue is that Restore Connect has what’s called what I like to call proactive fall detection. So obviously we’re very familiar with what’s with competing companies, and their slogan has always been for decades, which really has worked successfully. Um, they say, Help. I’ve fallen. I can’t get up Well, what if a patient can’t speak? What if a patient falls unconscious and can no longer or no longer can hit a button and ask for help? Here’s what we have done that restore OKC Home Health. In this device, we have the technology built within that detects the speed, the gravity in which a patient falls and detects motionless activity. If, after a fall a patient lies motionless, it calls out to a social worker, and it sends an alert to our database center. And, um, one of those social workers gets an alert on Betty Smith as it set up. Um, it’s assigned to each patient, and the social worker can reach out and say, Hey, Betty Smith, we’ve detected a follow everything okay? Now, Betty Smith has a couple options. She can say, Yeah, I’m okay. I stubbed my toe. You know, I tripped over the dog. I I fell. I’m okay. I’m up by moving. Great. Best case scenario from a fall alert we documented. We let our nurses know we move on. Our nurses follow up. That’s great. Second option is Betty Smith Falls stubs. Her toe hits her head. She’s bleeding. She’s conscious. She’s alert oriented, but she did have a head on and let’s say maybe let’s escalated and say there’s a little bit more of an emergency. She is confused. After a slight fall, she is bleeding from the head. It is an emergency. From that point, our social workers can reach out. Initiate What? What I like to just call is an EMS protocol Emergency Medical Service protocol and, in the weekend,, notify the power of attorney the emergency contacts. Whoever set up from that start of care with our nurses, they can notify them through that that something has happened. Worst case scenario, Betty Smith Falls lies unconscious. We have no ability to contact her because she’s unconscious. So, from there, we just We, um We initiate PMS protocol again without activity. So, from there, we’ll still notify emergency contacts. Ambulance service is getting the wheels turning. Because if it happens to be a stroke, we know clinically that time is brain. If it’s, ah, heart attack, we you know, we obviously need to get firefighters there or paramedics there as quickly as possible to start CPR and get her to the hospital. Um, at the end of the day, it’s most important, I know that know about our patients. If they have fallen, we want to know if they need help. We want to know. And this is how our red solo cup differs from others. This is how we are helping patients stay at home longer without a while, reducing those readmission’s and helps everyone through the process.